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FM at Boyd House

Salisbury Total FM

FM at Boyd House

Contract name
STEPS
Contract duration
20 years
Property type
Modern office block
Occupancy number
350
  • Facilities Management
  • Engineering Services
  • Cleaning Services
  • Security Services
  • Compliance Services
  • Customer Services (Help Desk)

Description of the solution

Situated in the West Midlands; Boyd House is a major Her Majesty’s Revenue and Customs (HMRC) Data Centre where we are required to deliver business critical maintenance, cleaning and front of house services.

The site is also used for training and conference purposes and our front of house team are required to support conference set up and hospitality in line with HMRC’s requirements and expectations.

Salisbury is also responsible for delivering a range of winter services including gritting and snow clearance. We work closely with a range of partners to ensure that all winter requirements are delivered in an efficient manner to ensure the integrity of the estate and the safety of the site’s users.

Through delivering an integrated facilities management we have been able to deliver savings in excess of 15% to HMRC on site. We are committed to providing premium facilities management services on a consistent basis, working closely with HMRC to adapt to their needs and improve our levels of efficiency.

Benefits to the client

  • Substantial commercial savings delivered with zero impact on service delivery or the client.

  • Business critical focus on all service delivery to ensure the optimal function of the data centre at all times.

  • Focus on conferences and events to ensure that visitors are presented with an outstanding ambience throughout their visit.

  • A service partnership with HMRC that has delivered improved and expanded FM services whilst reducing HMRC’s costs.