The Civil Aviation Authority (CAA) has awarded a total facilities management contract to Salisbury Group. The deal is for a minimum of five years and is worth over £8 million. It was the result of a robust and rigorous procurement process via the Crown Commercial Services RM3830 framework.
The CAA is the UK’s specialist aviation regulator and manages licenses, safety and standards for the industry. It protects passengers and the public, most recently leading on the repatriation of thousands of holidaymakers following the collapse of Thomas Cook.
Salisbury Group will provide integrated services including office services, engineering maintenance, manned guarding, cleaning, landscaping and other related FM services. It will do so at all CAA premises, including the head office near Gatwick Airport as well as offices in Crawley, London, Manchester and Stirling.
Commenting on the contract award, Group Managing Director, Andrew Lunt said:
Winning this contract with the Civil Aviation Authority is a significant endorsement of the value we can bring to clients and we are very pleased to be working with such an important organisation. We have already established a strong relationship with the team at CAA as we have been working closely together to mobilise the contract in phases. We look forward to supporting CAA over the coming years by building a partnership culture marked by high quality and customer-centric facilities services.
Peter Hammond, Head of Estate Services at the CAA, said:
I am really pleased that we have appointed Salisbury Group as our facilities management supplier. This is the culmination of a 10-year property rationalisation for the CAA and follows the ‘right sizing’ of our FM service. Salisbury was appointed following a thorough and detailed tendering exercise. Its offering best responded to our changing culture – the way we do things and our ‘look and feel’, which reflects a changing organisation transforming through a programme of modernisation and adopting a range of modern, smarter ways of working. Salisbury’s solution has enabled the CAA to move from five key service providers to a new delivery model that best reflects the CAA’s exciting new ways of working.
Read the FMJ coverage here.